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Helps & Tips
 
   

 

Audio Archive — Help & Tips

LISTENING & DOWNLOADING


The audio doesn't play when attempting to stream

This could be for a number of different reasons, but most of the time it's because you haven't allowed enough time for the audio file to buffer. If you continue to experience problems when streaming, we suggest downloading and installing QuickTime for streaming audio, or using the "download" option instead.

Managing your downloaded files
We suggest using iTunes for listening and organizing your digital audio library.

PODCASTING

Podcast errors
If a podcast returns an error (signified by an exclamation mark in iTunes) it's either because your internet connection is not stable or the feed itself won't validate. If this happens make sure your connection is okay (by visiting another website, checking email, etc.) and report the problem if it persists.

IPOD

General iPod issues
Most (literally, 90% or more) issues with your iPod can be resolved by performing a simple hardware reset of the device. To do this hold down the menu and select (center) buttons simultaneously for 5 seconds. This will reset your iPod without erasing any music or data.
     
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Norwalk, CA 90650
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